Privacy Policy
Last updated 27 September 2026
This policy explains how OS Global Co FZC LLC ("OS Global Co", "we", "us") collects and uses personal information through osglobalco.com, our email addresses and the websites, apps and social channels of our brands.
Who we are
OS Global Co FZC LLC, Licence No. 2627318830888, Ajman NuVentures Centre Free Zone, Office BC-893105, 26th Floor, Amber Gem Tower, Sheikh Khalifa Street, Ajman, United Arab Emirates. Contact: privacy@osglobalco.com.
Information we collect
- Information you send us, such as your name, company, email address, phone number and the content of your message.
- Order, delivery and payment details when you buy from one of our stores. Card payments are handled by our payment providers; we do not store full card numbers.
- Basic technical data, such as IP address, browser type and pages visited, collected by our hosting and security providers.
- Information made available to us when you connect a social media account to one of our apps, limited to the permissions you grant.
How we use it
- To reply to enquiries and manage business relationships.
- To process and deliver orders and provide customer support.
- To publish and manage content on the social media accounts we operate.
- To keep our websites secure and understand how they are used.
- To meet legal, tax and regulatory obligations in the UAE.
Sharing
We do not sell personal information. We share it only with service providers who help us run the business (for example hosting, email, payments, logistics and analytics), with our group brands where needed to serve you, or where required by law.
Retention
We keep personal information only for as long as needed for the purposes above, or as required by applicable law.
Your choices
You may ask us to access, correct or delete your personal information, or to stop sending you marketing messages, by emailing privacy@osglobalco.com. You can also revoke app permissions from your social media account settings at any time. To request deletion of data obtained through a connected app, email us with the subject "Data deletion" and we will confirm once it is complete.
International transfers
Our service providers may process information outside the UAE. Where they do, we rely on providers that apply appropriate safeguards.
Changes
We may update this policy from time to time. The latest version will always be available on this page.